Virtual Assistant &
Practice Management Services
Specialising in Psychology & Private Healthcare
At Mindful Business Management, we specialise in supporting psychologists and therapy practices, while also working with doctors and other private healthcare professionals. From day-to-day administration to systems, finances, marketing and practice operations, we provide experienced support that keeps your practice running smoothly behind the scenes.
Is the business side of your practice taking up too much time?
- You need support managing the day-to-day operations of your practice.
- You want clear SOPs, policies and processes that make running your practice easier.
- You’re juggling multiple systems and would love your workflows to feel simpler and more efficient.
- You want consistent support with your website, social media, marketing or online presence.
- Your practice is growing, and you need the right structure and support behind the scenes to grow with it.
- You want to spend less time managing the business and more time focusing on the work that matters to you.
Running a successful practice takes far more than delivering great clinical work. There are enquiries to manage, systems to maintain, processes to build, finances to oversee and a never-ending list of things happening behind the scenes.
You don’t have to manage all of that yourself.
At Mindful Business Management, we provide experienced business and operational support, specialising in psychology and therapy practices while also supporting clinicians across wider private healthcare. We help you create a practice that feels organised, professional and manageable, with the right systems and support in place as you grow.
What We Do...
Simplify Your Day-to-Day
From everyday admin such as enquiries, diaries and invoicing, we take care of the behind-the-scenes work that keeps your practice organised and efficient.
Build Better Systems
Practice management software, workflows, SOPs, policies and systems designed to make your practice run more efficiently.
Marketing & Digital Support
As your practice evolves, we provide practical help with websites, social media, newsletters, resources and marketing initiatives to support its development.
Business Growth & Projects
Hands-on support with new services, products, projects and the operational work involved in growing a practice.
Meet Hannah
Hello, I’m Hannah, I have over 14 years' experience working in healthcare administration, operations and practice management. Today, I use that experience to help private practices run more efficiently, with a particular specialism in supporting psychologists and therapy practices. Throughout my career, I’ve navigated various administrative roles, including positions as a Personal Assistant, Office Manager, Administration and Operations Manager. Additionally, I hold a project management qualification, which I’ve actively applied in my managerial responsibilities across both the public and private healthcare sectors.
The difference our support makes
"Hannah has been a constant source of support as our practice has grown. She is incredibly organised, reliable, and always goes above and beyond to support both our team and our clients. She always has a proactive approach and incredible attention to detail."
One of the things I value most is the consistently positive feedback we receive from clients and our psychologists about Hannah. She is often their first point of contact, and they regularly comment on her warmth, kindness, and how helpful she is. She has a wonderful way of making people feel welcomed and supported from the very beginning.
Hannah has become an integral part of our practice. She is approachable, professional, and genuinely invested in helping us provide the best possible experience for our clients. I wouldn't hesitate to recommend her to anyone looking for someone who brings both efficiency and a personal touch to their business."
"Hannah is a vital member of our small private practice team at Evolving Minds Consultancy. Her organisational abilities are incredible, and she's quick to action a whole array of tasks, invoices have never been paid quicker, and she handles every piece of communication efficiently and professionally. She checks in regularly, has ideas for streamlining that I wouldn't have spotted, and is a genuine pleasure to work with. Since Hannah joined, the admin side of the practice runs far more smoothly and efficiently, which has freed up my time and headspace to focus on my clinical work. I would not be without her, and I cannot recommend her enough."
“I refer to Hannah as my left arm! Her expertise in administration and her visionary approach to business and marketing have been instrumental in our growth and success. Hannah is exceptionally proactive in approach with a strong ability to anticipate the needs of the business and then to propose innovative solutions, sometimes before I’ve even had the chance to ask! Her commitment to excellence and her genuine care for the business and our clients sets her apart from other VA’s I’ve worked with in the past. I feel very fortunate to have her as a primary member of the team!”
“I only wish I had done this sooner !!! I’ve been working with Hannah for three months and I have more time, a lot less stress around admin tasks and no more uncomfortable conversations about unpaid invoices! Hannah is highly knowledgeable and skilled and has transformed the way I run my practice. I cannot recommend her more highly!!”
“Hannah has been my practice manager for just under a year now. Her dedication, professionalism, and exceptional organisational skills have been invaluable to me and my practice’s success.
Her contributions have undoubtedly enhanced the quality of care I provide, and I am grateful to have her as part of my team.“
“Hannah has been nothing but professional and exceptional since our first meeting. Hannah has helped me streamline my invoicing process as well as managed unexpected changes in banking with confidence. I really appreciate Hannah’s invaluable support and can’t recommend her more highly.”
“I am ever so glad to have found Hannah, not only is she highly experienced at what she does, she is great at finding the solutions to problems I have admin wise which saves me the headspace to get on with my job. Highly recommend!”
“I would recommend Hannah to anyone seeking a VA, particularly as a Psychologist / Therapist. She has sound knowledge of the area and the administrative aspect of this work. She is also forward thinking and is able to take in new tasks with ease. Her positive attitude and friendly approach also make discussing admin tasks more enjoyable.”
'Working with Hannah at Mindful Business Management has been an absolute game-changer for Reframe Psychology. When we first started working together, I was the only psychologist in the practice, now, we have a team of 12. She has been instrumental in that growth, not only managing our daily administration and office coordination with incredible care and efficiency, but actively advising on and refining our systems as we scaled. As a clinical practice, creating a calm, seamless, and compassionate experience for our clients starts long before they enter the therapy room, and she delivers that every single day. Having her support gives me peace of mind, knowing our practice is running smoothly so I can focus fully on my clinical work. She is a wonderful partner to our business, and I couldn't recommend her highly enough!'
Professional, secure and compliant support
