Retainer Services
Running a successful practice requires more than just excellent client work; it needs smooth operations, timely invoicing, clear communication, and strategic growth. That’s where we come in. Our services support the back end of your business so you can focus on the front, with a dedicated number of hours reserved just for you each month.
Marketing & Growth
Includes:
- Social media scheduling and content management
- Newsletter writing and distribution
- Mailing list and campaign coordination
- Digital design support* (visuals, flyers, templates)
- Enquiry data tracking and analysis
- Market research to inform growth strategies
Financial Management
Includes:
- Invoicing for your practice
- Accounts reconciliation & bookkeeping
- Debt chasing
- Liaison with insurers and third-party funders
Service 3
Operations & Admin Support
Includes:
- Diary/calendar management
- Responding to enquiries, enquiry management and reporting
- Stakeholder and Associate coordination
- Clinical documentation assistance (e.g. outcome measures, letters, reports)
- Creation of internal process maps, SOPs, and business policies
Digital & IT Systems
Includes:
- Basic website updates and support*
- Management and ongoing maintenance of practice software
- Support implementing new systems and integrations
- Digital tool setup and automation workflows
Events & Service Coordination
Includes:
- Support with managing courses, products, and retreats/group meetings
- Enquiry management related to events
Service
Prices
To make it easy to get help where you need it most, and even in areas you may not have identified yet, all of the services above are available through the retainer hours outlined below.
5 Hours
£175
5 hours of support per month
10 Hours
£350
10 hours of support per month
15 Hours
£525
15 hours of support per month
20 Hours
£700
20 hours of support per month
Wondering what the next steps are…
Send us an email via the contact form with a brief message on what you are looking for
We will arrange a free video call to discuss how we can help you with your practice
Once confirmed, we will send you T&Cs and a plan to get started – simple as that!
Feedback on Our Retained Services..
Dr Amber Johnston
“I refer to Hannah as my left arm! Her expertise in administration and her visionary approach to business and marketing have been instrumental in our growth and success. Hannah is exceptionally proactive in approach with a strong ability to anticipate the needs of the business and then to propose innovative solutions, sometimes before I’ve even had the chance to ask! Her commitment to excellence and her genuine care for the business and our clients sets her apart from other VA’s I’ve worked with in the past. I feel very fortunate to have her as a primary member of the team!”
Holly Van Rooyen
“Hannah has been my practice manager for just under a year now. Her dedication, professionalism, and exceptional organisational skills have been invaluable to me and my practice’s success.
Her contributions have undoubtedly enhanced the quality of care I provide, and I am grateful to have her as part of my team.“
Dr Kim Freeman
“I only wish I had done this sooner !!! I’ve been working with Hannah for three months and I have more time, a lot less stress around admin tasks and no more uncomfortable conversations about unpaid invoices! Hannah is highly knowledgeable and skilled and has transformed the way I run my practice. I cannot recommend her more highly!!”
Dr Gail Dee
“Hannah has been nothing but professional and exceptional since our first meeting. Hannah has helped me streamline my invoicing process as well as managed unexpected changes in banking with confidence. I really appreciate Hannah’s invaluable support and can’t recommend her more highly.”
Dr Sarah Simmonds
“I am ever so glad to have found Hannah, not only is she highly experienced at what she does, she is great at finding the solutions to problems I have admin wise which saves me the headspace to get on with my job. Highly recommend!”
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